Shipping policy

Shipping Charges: Orders over a certain weight may incur additional shipping charges, typically below actual cost.

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Return Policy: Most orders ship within a same-day or next-day turnaround for stock items. Custom-made candles require production time and cannot be returned or exchanged for any reason.

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Shipping Methods: Orders are generally shipped via FedEx Ground or palletized freight. Tracking information is provided upon shipment.

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Package Protection: Many companies offer package protection services to ensure items arrive in pristine condition. This can include insulating shipments to prevent melting.

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Handling Delays: Shipping may be delayed due to high volumes or weather conditions, and customers should be aware of this when ordering.

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